FAQ
Get Your Answers Here
❓ General Questions
Research peptides are laboratory compounds used strictly for in-vitro testing, scientific analysis, and research development. They are not for human consumption, medical use, or veterinary use.
Our peptides are high-purity research-grade materials. They are not certified as pharmaceutical or sterile and are not approved for human or animal administration.
Peptides should be stored in a cool, dark place.
For long-term stability:
Dry peptides: –20°C
Reconstituted peptides: Store refrigerated and use promptly
Always follow your lab’s SOPs.
📦 Shipping & Delivery
We process all payments securely through E‑Debit (Plaid). Most orders ship within 1–2 business days once your payment has fully cleared.
Orders placed Monday through Thursday, before 2 PM, are processed and shipped the next business day.
Orders placed Friday through Sunday are processed and shipped the following Tuesday.
We’re working to bring back instant credit card payments very soon. If you have an urgent deadline or need your order rushed, please email us—our team will do everything possible to get your research compounds to your doorstep as quickly as possible.
Please note that weekends and federal holidays are not considered business days, so shipping times may be delayed during those periods.
Delays can occur due to carrier volume, weather, or holidays. Tracking updates will reflect the latest information.
Yes. A tracking number is automatically emailed to you once your order ships.
⚠️ Safety & Legal Information
Our products are sold strictly for laboratory research use only. They are not approved by the FDA for human or animal consumption. All buyers are responsible for ensuring they follow local, state, and federal regulations regarding the purchase and possession of research chemicals.
No. Our peptides are not for human use, consumption, or medical purposes. They are intended only for scientific, laboratory, and research applications.
You must be 21 years or older to purchase products from Area 15 Labs. By placing an order, you confirm you meet this age requirement.
No. We legally cannot provide reconstitution instructions, dosages, handling methods, or any usage guidance.
Please do not contact us regarding how to mix, dilute, or use any research compound — we cannot offer that type of support.
💳 Ordering & Payments
Placing an order is simple:
Browse our catalog and add your research products to the cart.
Go to checkout and enter your shipping details.
Choose your preferred payment method (Credit/Debit Card via AdvCheckout or Bank Transfer via Green Money/Plaid) and complete payment.
You will receive an order confirmation email once your payment is successfully submitted.
We currently accept two secure payment methods:
Credit/Debit Card (AdvCheckout – card to crypto)
You can pay with any major credit or debit card, including Visa, Mastercard, American Express, and Discover.
At checkout you’ll see a normal card form; you enter your card details and pay just like any other online purchase.
Behind the scenes, our processor (AdvCheckout) converts your card payment into cryptocurrency and settles it to our business wallet.
You do not need to own or use crypto yourself – you simply pay with your card as usual.
Bank Transfer (Green Money with Plaid verification)
This option lets you pay directly from your bank account using a secure Plaid verification flow.
You log in through Plaid to connect your bank, authorize the payment, and the funds are transferred via eCheck/ACH.
This method is popular with customers who prefer paying straight from their bank instead of using a card.
You’ll see both options at checkout and can choose whichever works best for you.
If you’re having trouble at checkout or prefer a custom payment setup, please reach out to us and we’ll be happy to assist.
We can send you a personalized invoice that you can pay via your preferred method, including direct bank transfer or any other supported option.
You can contact us at support@area15labs.com or use the contact form on our website, and we’ll get your invoice set up quickly.
Orders cannot be changed or canceled once they are placed. Our team begins processing immediately to ensure fast shipping and product integrity.
